The following general terms and conditions are applicable in their current version to any commercial relationship between blackrabbit images and our customers. You can always find the current version of our General Terms and Conditions on the bottom of every website in our online shop (shop.blackrabbitimages.org)
2. Sales Contract
You can place an order through our website. By placing an order you present an offer for the termination of a sales contract. We then are allowed to accept this offer within 14 days by sending you an invoice via eMail. By sending the invoice to you we accept your order. If we should not accept your offer within 14 days it is rejected. Products that do not appear in the invoice are not part of the sales contract. We can only accept your offer if your order value is above 10,00 €.
For orders via Internet, the sales contract will come into effect with:
blackrabbit images, Marc Pierschel, Steinfurter Str. 120, 48149 Münster, Germany
Within Germany we deliver available stock through our logistics partners within 1-2 days after we have received your payment. Within Europe the delivery takes 3-4 days. Worldwide deliveries depend on the shipping method and your country. All information regarding delivery times is without obligation, if not specifically agreed through us. In case we should fall behind an obligatory agreed-upon delivery, and the customer sets a new deadline, this should be a minimum of 2 weeks. If we don't act upon the deadline, the customer is allowed to withdraw from the sales contract. In case an item is not in stock, we will tell you a new delivery date, or as an alternative that the delivery is not possible. We reserve us the option of part-delivery, in case we think this would be beneficial for a faster processing. In case of part-delivery, we will cover any additional costs, and you will not be charged.
If we are not able to supply the ordered products without our own fault, and in case our distributors are not able to fulfill their contractual obligations, we reserve the right to withdraw from the sales contract. In case our logistics partner is unable to deliver your order due to a wrong shipping address, we have to charge you for the return shipping plus the additional shipping costs. For deliveries outside of the European Union, we will not charge any General Sales Tax / Value Added Tax. Customs Charges, Taxes and other charges that might apply through the delivery have to be covered by the customer.
4. Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Blackrabbit Images, Marc Pierschel, Steinfurter Str. 120, 48149 Muenster, Germany, Phone: 02513965112, E-Mail: firstname.lastname@example.org) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
All prices are listed in Euro with or without VAT according to applicable national and international tax regulations and are quoted Ex-Works, excluding packaging, freight, insurance, postage or any other local applicable duties and taxes. Additional Shipping Costs apply (see 6). Prices are only valid from the current offer.
6. Shipping Costs
- Order value: 10,00 EUR to 25,00 EUR: 2,00 EUR **
- Order value: 25,01 EUR to 49,99 EUR: 5,00 EUR **
- free shipping for orders above 50,00 EUR
- Weight: from 1g to 500g: 4,00 EUR **
- Weight: from 500g to 2kg: 10,00 EUR **
- Weight: from 1g to 500g: 4,00 EUR
- Weight: from 500g to 1kg: 10,00 EUR
- Weight: from 1kg to 2kg: 20,00 EUR
We accept Payment via Bank Transfer and PayPal. Payment on invoice is not possible. For Non-European Customers we can only accept payment via PayPal.
a) Payment via Bank Transfer (Payment In Advance)
After you have finished the ordering process, you will receive an invoice within a few minutes, that contains our bank details. Please pay AFTER you have received the invoice! All bank transfer transaction fees have to be borne by the customer. After we have received the payment we'll ship your order.
b) Payment via PayPal
After you finish your order you'll be forwarded to the PayPal website, where you can pay for your order after logging into your account. After we have received the payment we'll ship your order.
Warranty is in comply with legal requirements. For complaints we ask for proof of sales date via invoice and shipping of the good(s) including a copy of the invoice to:
Blackrabbit Images, Marc Pierschel, Steinfurter Str. 120, 48149 Münster, Deutschland
Normal wearout of the good(s) does not constitute a warranty claim.
For information on how to wash and care for your garments, please refer to the label inside of the product. We cannot be held liable for damages caused by wrong care.
10. Rights Of Ownership
The seller reserves the rights and ownership to any and all delivered goods until receipt of full payment for the respective goods.
11. Storage Of Data
You agree to the storage, processing and use of all personal data conveyed by your order according to the regulations of the German Federal Law for Data Protection (BDSG) until the completion of your order.
Your personal data is passed on only for dispatching purposes by our responsible logistics partner. We will keep all personal data confidential.
12. Right Of Objection (Federal Law for Data Protection)
You have the right to object regarding the use or transmission of your data for advertising purposes. You have the right to information and under special conditions the right to correction, blockage and deletion of your data stored by us. Please let us know if you would like to exercise your right of objection according to the Federal Law for Data Protection.
All accessible content on 'shop.blackrabbitimages.org' and in particular motives and designs of the offered products are the intellectual property of blackrabbit images. Any reproduction, publication or disclosure with the purpose of the commercial use is only permitted with express consent from blackrabbit images.
14. Vendor Information
Blackrabbit Images, Marc Pierschel, Steinfurter Str. 120, 48149 Münster, Deutschland, Tel: +49 251 3965112, USt-ID-Nr.: DE234391161
** incl. 19% VAT